Contact and assistance

Call 800650055 

 

• Information
• Apply for refunds of unused tickets or vouchers due to cancelled flights
• Apply for tax refunds or refunds of unused tickets due to voluntary  renunciation 

Call +39 06 65649 to seek assistance.

For refunds we suggest to send in any case your specific request to: 

 

• Ticket Refund
• Voucher Refund

 

For Baggage Assistance and or any other claim on flights operated by Alitalia in extraordinary administration up to Oct. 14, 2021 please send your request to MyExperience.