Our approach to accessibility focuses on ensuring that alitalia.com guarantees optimal usability and ease of access to all the necessary information.
We provide a dedicated online support service for our Italian customers. For other countries, please contact your local office to check whether a dedicated online support service is available. Contact us.
We understand the importance of fast browsing and we are committed to making the website as fast as possible, even if there are factors that are out of our control that affect response speeds. These include connection speed, your Internet Service Provider's performance and the amount of internet traffic at that time.
To find out more about the service we offer, related to traveling or for specific needs, please see the information in the dedicated section or contact the dedicated Customer Center.
Plug-ins are not required for the main functions on alitalia.com. We assume that, installed on your computer, you have:
- Adobe Reader for pdf files.