Organize your Trip

Travel documents, special assistance, moms-to-be, children and pets: Find out how to better organize your trip.




With the closure of Terminal 1, to check in, unaccompanied minors should proceed – with all necessary documentation – to desk 166 at Terminal 3, where they will receive dedicated assistance.

We remind you that all passengers, including unaccompanied minors, are obligated to present the self-certification form to enter into countries whose health authorities have deemed it a requirement.


Bearing in mind the various checks carried out at the airport that are essential to comply with the current provisions of the local health authorities, we kindly ask you to arrive at the dedicated check-in desk in plenty of time:


  • for long haul and extra-Schengen international flights, at least three hours prior to departure
  • for domestic and Schengen area flights, at least two hours prior to departure


Children traveling?

Make sure you have all the necessary documents required by Italian law and by the law of the country the child is traveling to.

Documents for minors - Find out more


When traveling in Italy, minors must also have their own identity document:

  • If you have an Italian document, just show one of the identity documents specifically mentioned in DPR (Italian Presidential Decree) 445/2000 as well as all the documents needed for international travel
  • If you have a document for another nationality, check on the website of the Italian Embassy or the Italian Consulate which documents are needed.

Children under the age of 14 may, as long as they are in possession of their own identification document, travel with persons who are neither their parents nor legal guardians, while children between the ages of 14 and 17 years of age may travel without an accompanying adult.


For international travel:

  • Children with an Italian document must have one of the following documents:
    • Identity Card valid for international travel , valid for travel within the EU or to a country with a bilateral agreement with Italy. Choose your destination to find out if a bilateral agreement is in place
    • Individual passport : being included on the passport of a parent or legal guardian is no longer valid for travel
    • Travel Permit, which can be used only for certain destinations and is a valid certificate or birth certificate extract with a photograph, issued by the Municipality of birth and validated by the local Questura

    If the minor is less than 14 years old, in addition to a personal document (an ID card, passport or travel permit), he/she must be accompanied by an adult and certain other legal requirements must be met depending on who the minor is traveling with:
    • Minor accompanied by parent/legal guardian - the name of the parent or legal guardian traveling with the minor must be on the travel document and a birth certificate or certificate of family status must also be carried so that the authorities can ascertain the identity of the child's parents
    • Minor accompanied by an adult without any legal relationship to the minor - in addition to the minor's own identity document, a Dichiarazione di Accompagno (Declaration of Temporary Guardianship for Travel Abroad) signed by a parent or legal guardian and authenticated by the Questura must be provided. It must bear the name of the person, the entity or the transportation company to which the minor is entrusted*

    If the minor is traveling as part of a school trip or study group, the name of the person in charge of the group or the name of the institute/entity that organized the trip must be mentioned on the Dichiarazione di Accompagno (Declaration of Temporary Guardianship for Travel Abroad).

  • Minors with a document proving another nationality (not Italian) must check on the website of the embassy or consulate in the destination country.
  • For flights to/from South Africa: Passengers under 18 years of age flying from, to South Africa or in transit in South Africa must bring a copy of their unabridged birth certificate, valid 3 months from date of issuance, with a full legal translation in English. For additional details on all documents required please contact the South Africa Embassy or Consulate in the country of residence of the minor. For further information please refer to


*Art. 20-ter of Law 166 dated November 20, 2009, which modifies Art. 14 of Law 1185 dated November 21, 1967


For passengers aged from 5 to 14 years departing to domestic destinations and aged from 5 to 15 years for international destinations, who are traveling alone or with an underage companion or accompanied by an adult on a different travel class, we offer the "Unaccompanied minors" service. Passengers who are minors, traveling alone and exceed the age limit for use of the obligatory service can request the: "Voluntary unaccompanied minor" service.


For passengers under 14 years of age for domestic destinations and under 15 years of age for international destinations traveling without an accompanying adult or with an accompanying adult in a different travel class (Business/Premium Economy/Economy), there is an "Unaccompanied minor" service.

To book a flight, have a ticket issued and book the service at the same time, call Special Assistance or use a travel agent, indicating the address and telephone number of the person accompanying the minor to the departure airport and the person who will pick him/her up at the arrival airport. Should there be connecting flights, the minor cannot be booked onto the last flight of the day to his/her destination from a stopover airport, unless that flight is the only flight departing that day. The person accompanying the minor to the airport must remain at the airport until the flight boarded by the unaccompanied minor is airborne.

Upon check-in, show:

  • A photocopy of the identity document of the person accompanying the minor to the airport
  • A valid travel document for the minor
  • The Unaccompanied minor "AFFIDAVIT" form completed in full and, in the case of minors under 14 years of age on international flights
  • For minors with a document proving their Italian nationality, for traveling abroad a Dichiarazione di Accompagno (Declaration of Temporary Guardianship for Travel Abroad) is needed. This should be signed by the parents or by the legal guardian and authenticated by the Questura and include the name of the airline to which the minor is entrusted. The form is only available in Italian.
  • For minors with a document proving another nationality (not Italian), it is necessary to check on the website of the embassy or consulate in the destination country.


Additional Charge
FIND OUT MORE about the additional "Unaccompanied minor" charges.


Underage passengers traveling alone who are over the age for using the mandatory Unaccompanied Minor service can request the new "Voluntary Unaccompanied Minor" service. This service offers accompaniment during travel for children between the ages of:

  • 14 - 17 for domestic air travel
  • 15 - 17 for all other air travel

Book the "Voluntary Unaccompanied Minor" service by calling Special Assistance. The service charges and airport and in-flight assistance are the same as those applied to mandatory Unaccompanied Minors. The service can be purchased for all flights operated by the Alitalia Group and the fee must be paid after the reservation for the entire itinerary has been confirmed. The service will also be guaranteed for connecting flights, even if, should a connection have been missed, Alitalia has to board the minor on a flight different from the one originally booked. 


  • The Unaccompanied minors service cannot be booked online, but only by contacting the Call Center.
    For full details, please contact Special Assistance.

All Casa Alitalia Lounges, including the Kids Lounge, remain temporarily closed to prevent the spread of Covid-19.


In addition, exclusively at Fiumicino, young travelers will be welcomed in the Alitalia Kids Lounge: a colorful area of 90 m2 with toys available for younger children. Here they will find comfort, entertainment and dedicated staff to accompany them aboard for a new adventure!

The Kids Lounge is located in the check-in area at Terminal 1, on the departures side, and has the following opening hours: 5 am – 12 am.


If this is the first time your child has ever flown in an airplane, let us help you celebrate this event with a special "First Flight" certificate commemorating his/her first experience as an airplane passenger. Print the certificate, fill it out and give it to a Flight Attendant on board. The captain will be happy to sign it and make it "official".

In addition to special fares, we offer special services for our young passengers.
Find out everything you need to know about lounges, on-board bassinets, special meals, use of strollers and the possibility of booking a seat for children up to two years old.

From 0 to 12 years - Find out more


In addition to special fares, our young passengers will get lots of other special attention:

  • Sala Young, at Rome Fiumicino airport (Terminal 1, open daily from 05:30am - 12:00am) with TV and cartoons
  • Bassinets1, on all intercontinental flights
  • Special kids meals, to be requested when booking the ticket:
    • Up to 2 years - baby food including lean meat, vegetables, fruit and dessert
    • From 2 to 12 years old - complete meals including hamburgers, packaged sweets and sandwiches

More information on, and booking of, special meals


Strollers for young travelers:

  • you can only use foldable strollers, for which we recommend using a protective bag
  • every stroller should have a tag with your name, address and telephone number
  • for children up to 11 years of age, the transport of strollers is free of charge for all destinations and travel classes
  • you can transport a children's bicycle trailer as an extra bag
  • you can take a maternity bag in the cabin as a replacement for your hand luggage, as long as the dimensions are no greater than 115 cm in total (55X35X25), and as an accessory bag as long as the dimensions are no greater than 45X20X36

For Alitalia group flights arriving at and in transit through Italian airportsserved by the Company, you can request at check-in that the stroller be delivered for immediate use upon disembarking or at the gate (accessories such as covers, bags etc. must be removed).

You can book a seat for young travelers that includes the same weight, size and quantity of baggage allowed for an adult ticket, plus the stroller (the same conditions apply to children from 2 to 11 years of age).

Children (up to 13 years of age on domestic flights and up to 14 years on international flights) must travel with an adult who must be present in the same travel class (if the parent is of minority age, the child can travel accompanied by the parent provided that he/she has been given parental authority).

Children under 2 years of age can fly with an Infant fare if they travel in the lap of an accompanying adult3 or, if the child uses an approved car safety seat, a separate seat can be reserved for them by purchasing a Child fare ticket.

If the child is traveling in an accompanying adult's lap, the adult is entitled to bring an additional bag of up to 10 kg. If the child occupies a seat, the baggage allowance will be the normal allowance for children from 2 to 11 years of age.
In any event, the presence of the child must be indicated when booking the ticket of the accompanying adult.

1. Some long-haul flights offer on-board bassinets, for children less than 76 cm long and weighing no more than 11 kg, which can be requested when booking. For operational reasons, this service might not be guaranteed on board, even if booked. In this case, the child must travel in the adult's lap. 
2. Excludes Cagliari, Genoa and Trieste airports
3. Alitalia would like to inform you that children up to 2 years of age can also travel in an adult's lap in long-haul Business Class. However, in line with IATA recommendations (*) and to guarantee a safer and more comfortable trip, Alitalia suggests the use of an approved child safety seat (CRS — Child Restraint System) owned by the passenger.

(*) The IATA states that the safest way of transporting an infant or child on board an aircraft is to use a child restraint system (CRS).
The IATA therefore recommends the use of an approved restraint system (CRS) for travel and encourages airlines to promote their use on board.

Seats for young travelers (from 0 to 2 years old)

If you wish to book a seat for your child, you can bring your child safety seat (CRS — Child Restraint System) on board, as long as:

  • It fits in between the arm rests of the airplane seat (42 cm/16.5 in)
  • You can install it on board yourself, in compliance with the manufacturer's instructions (forward or backward facing)
  • It can be kept in place with the seat belt (child safety seats that are made up of two parts, need three attachment points or are kept in place with a metal bar may not be used) 
  • It is not defective and bears a visible EU seal of approval or a seal of approval from another recognized official authority

You can book a seat for your child only on some flights and up to 48 hours before the flight departure time by contacting Special Assistance.

Approved seals of approval include:

  • UN ECE Standard R44-03 and 44-04
  • United States labeling US FMVSS no. 213*
  • Canadian labeling CMVSS 213/213.1
  • German labeling TUV/958-01/2001
  • Seats approved for use in cars and tested in accordance with standards equivalent to those listed above by the Canadian transport authorities, the Federal Aviation Administration (FAA) and the Joint Civil Aviation Authority (JAA)

Please consult the table for further information:



Foldable stroller

Booster car seat or baby seat

Infant (0-23 months) not Light,carry on

1 piece of hold baggage up to 10 kg

Yes, in the hold

Yes, in the hold

Infant (0-23 months) Light, carry on

No baggage

Yes, in the hold

Yes, in the hold

Infant not Light with reserved seat (CHILD fare)

1 piece of hand baggage up to 8 kg

1 piece of hold baggage up to 23 kg

Yes, in the hold

 Yes, in the cabin 4

Infant Light with reserved seat (CHILD fare)

1 piece of hand baggage up to 8 kg

Yes, in the hold

Yes, in the cabin 4

Child (from 2 to 11 years)  NOT Light 

1 piece of hand baggage up to 8 kg

1 piece of hold baggage up to 23 kg

Yes, in the hold

Yes, in the cabin 4

Child (from 2 to 11 years)  NOT Light

1 piece of hand baggage up to 8 kg

Yes, in the hold

Yes, in the cabin 4

11. On selected long-haul flights the 'on-board bassinet' service is available for children smaller than 76 cm in height and not more than 11 kg in weight. The service should be requested when making your booking; for operational reasons, even if the service has been booked, it is possible that it will not be available on board. In this case, the child should travel in the arms of an adult.
2. The airports of Cagliari, Genoa and Trieste are not included
3. Alitalia informs you that also in Magnifica class, children younger than two will be able to travel in the arms of adults. Alitalia, in line with IATA guidelines (*), to ensure a safer and more comfortable flight recommends the use of a safety-approved car seat (CRS - Child Restraint System), to be provided by the passenger.
4. Take your car seat on board if it can fit between the armrests of the seat of the plane (42 cm/16.5 inches).
(*) IATA has stated that the safest way to transport an infant or small child on board a place is to use a Child Restraint System (CRS).
For this reason, IATA recommends the use of a Child Restraint System to travel and encourages airlines to promote their use on board.



Passengers using the CARES seatbelts should inform the airport check-in staff and the cabin crew once on board   

The CARES seatbelts should be installed on the seat and used by the passenger independently following the instructions.

The CARES safety harness must be certified for airplane travel, therefore it should carry the FAA label, which will be inspected by the cabin crew      

In order for the harness to work correctly it is the necessary that the child/infant is:

  • seated facing forward in a separate seat from the adult;
  • able to seat in an upright position without the need of support;
  • less than 100 cm in height;
  • weighing between 10 kg (22 lb) and 20 kg (44 lb).


  • the harness can be used only on window seats;
  • the harness cannot be used in premium or magnifica class;
  • the harness can never be used on or in proximity of emergency exit seats.

kit for children

Our younger passengers also deserve plenty of attention, which is why we have designed a special pack to accompany them on their flight, providing them with greater comfort and lots of fun. The pack is available for children aged 2 to 12 traveling on intercontinental flights, for all flight classes (Magnifica, Premium and Economy).

The envelope-shaped pouch contains:

A face mask double face: WAKE ME UP / LET ME SLEEP
Toothbrush and toothpaste
Anti-slip socks that can be washed and reused after the flight too
Headphones that can also be used with any other electronic devices
Game book
Coloring pencils  


Once you land, the pack will be a reminder of a great experience and can also be used at school as a pencil case or in your free time to hold personal objects.