Poggyász

Everything you need to know about preparing your bags: from hand baggage to checked baggage, special baggage to assistance in the event of a problem.

CHECKED BAGGAGE

Az ENAC (olasz Nemzeti Polgári Légiközlekedési Hatóság) rendelkezései értelmében június 26-tól az Olaszországban üzemeltetett valamennyi járat vonatkozásában nincs lehetőség a kalaptartóknak a kézipoggyász tárolására történő igénybevételére, az utasok egészségének védelme érdekében. A fedélzetre kizárólag kisméretű, a 36x45x20 cm-es méreteket meg nem haladó, az ülések alá elhelyezhető poggyászt lehet felvinni. Azon utasok, amelyek a repülőgép első sorában és a vészkijáratok közelében utaznak, ideértve a kényelmes üléseket is, a fedélzetre felvihető poggyászokat a kalaptartókban is elhelyezhetik, hiszen biztonsági okokból kifolyólag nincs lehetőség azok ülés alatt történő tárolására.

Each baggage can have a maximum size of 158 cm (the sum of height + width + depth) and a maximum weight of 23 or 32 kg, depending on the travel class and destination as detailed in the following table.

Travel class Baggage
Light no baggage
Economy 1 x 23 kg¹
Premium Economy 2 x 23 kg²
Business 2 x 32 kg
Comfort (Rome-Milan) 2 x 23 kg

¹ To/from Japan 2x23 kg. 
  From Middle East and India (excl. Israel)  to Usa, Mexico, Canada and vv. 2x23kg.

² From Brazil 2x32 kg. 

FIGYELMEZTETÉS: több országban korlátozások vannak érvényben az utasok által a repülőgép fedélzetére felvihető bizonyos tárgyak vagy felszerelések tekintetében. Bizonyos esetekben a szóban forgó tárgyak birtoklása pénzbírságot vonhat maga után. Az utazás megkezdése előtt kérjük, lépjen kapcsolatba a célország konzuli hatóságaival, amelyeken keresztül megbizonyosodhat arról, hogy az adott országra vonatkoznak-e ilyen jellegű korlátozások.

     

BAG DROP

To speed up airport check-in, especially for passengers who need to check in a hold bag, Bag Drop desks are now available at Terminal 1 of Fiumicino Airport. Find out more.

 

USEFUL INFORMATION

We suggest that you put your own personal luggage tag on the baggage, including your contact information, so that you can be reached in the event of a problem.
Cardboard boxes may be accepted as checked baggage, provided they are labeled with the passenger's name, wrapped in cellophane and comply with the maximum allowed size.


Passengers requiring Special Assistance and holding a Light Fare ticket can purchase checked baggage by calling the dedicated number one day before flight departure.

Please note that, for safety reasons, each item of baggage may not weigh more than 32 kg.


Alitalia's liability limits for lost or damaged baggage is based on Montreal Convention 1999 unless a higher value is declared in advance.

If you wish to extend these limits, find out how you can make a DECLARATION OF VALUE.

DECLARATION OF VALUE


Alitalia’s liability limits for lost or damaged baggage do not cover damage to items of value, fragile or perishable items. For more details, please read the applicable regulations

You may, if you wish, extend the coverage offered by Alitalia by paying an additional fee for a “declaration of value” for which an excess baggage ticket is issued citing the number of the tag on the baggage containing the item(s) of value.

The liability limits for each piece of checked baggage, both on entirely domestic or international flights, can be increased to EUR 500 by paying EUR 50 for each piece of baggage. The EUR 500 would be paid out by the Customer Relations Office, together with the amounts required under applicable regulations.

The declaration of value is accepted at face value and without verification of the actual value of the contents of the baggage and cannot cover items that are not acceptable as baggage or that cannot fit in the baggage, as per the provisions of Alitalia’s General Conditions of Carriage. Passengers cannot make a declaration of value for less than the fixed amount offered by the Airline in accordance with the above.

Alitalia cannot accept a declaration of value for checked baggage if it will be transported by another airline along any part of the flight itinerary.

 

The following is a table of charges for baggage exceeding 23 kg of weight (within 32 kg), for an extra piece of luggage or for a second piece of luggage in economy class.

EXCESS WEIGHT AND PIECE CHARGES (CANADA, USA AND MEXICO EXCLUDED)

Destination Excess weight¹
Extra piece (2nd piece)¹
Extra piece (from 3rd to 6th)¹
Domestic flights 60Eur / 75Usd / 95cad 
60Eur / 75Usd / 95cad 
200Eur / 250Usd/ 320cad
Europe and North Africa 60Eur / 75Usd / 95cad 
60Eur / 75Usd / 95cad 
200Eur / 250Usd/ 320cad
Middle East (excl. Egypt) 75Eur / 95Usd / 120cad 
75Eur / 95Usd / 120cad 
200Eur / 250Usd/ 320cad
Rest of the world 100Eur /125Usd /160cad
100Eur / 125Usd / 160cad
200Eur / 250Usd/ 320cad

¹ Japonya gidiş dönüşlü 2 x 23 kg. Brezilya'ya gidiş 2 x 23 kg, Brezilya'dan dönüş 2 x 32 kg. Iran'ya gidiş 1 x 23 kg, Iranya'dan dönüş 1 x 32 kg.

² Brezilya'dan dönüş 2 x 32 kg.

Seyahat sınıfı
Bagaj
Light bagaj yok
Economy 1 x 23 kg¹
Premium Economy 2 x 23 kg²
Business 2 x 32 kg
Comfort (Rome-Milan) 2 x 23 kg

¹ Values are in: EUR (from Europe, East Europe, Japan, Korea and China), CAD (from Canada) or USD (from USA and/or any other country not listed before)

 

 

EXCESS SIZE CHARGES (CANADA, USA AND MEXICO EXCLUDED)

The following is a table of charges for baggage exceeding 158 cm of size, sum of height + width + depth (within 203 cm size, sum of height + width + depth).

Destination Excess charge*
Domestic flights 60Eur/ 75Usd/ 95cad 
Europe and North Africa 80Eur /100Usd/ 130cad
Rest of the world 300Eur / 370Usd/ 480cad

*Values are in: EUR (from Europe, East Europe, Japan, Korea and China), CAD (from Canada) or USD (from USA and/or any other country not listed before)

 

USA AND MEXICO

EXCESS WEIGHT CHARGES

The following is a table of charges for baggage exceeding 23 kg of weight (within 32 kg).

Destination Excess charge*
From/to South and Central America; Israel, Egypt, North Africa and India 100
To Europe, East Europe,  Middle East, Jordan, Japan, China, Korea 100
From Europe, East Europe and Japan 85

EXCESS PIECE CHARGES

The following is a table of charges for an extra piece of luggage or for a second piece of luggage in economy class.

Number of pieces Excess charge*
2° piece 100
2° piece from Japan, Europe, East Europe 85
3° piece 285
3° piece from Japan, Europe, East Europe
240

OVERSIZE CHARGES

The following is a table of charges for baggage exceeding 158 cm of size, sum of height + width + depth (within 203 cm size, sum of height + width + depth).

Destination Excess charge*
All 300
From Japan, Europe, East Europe 250

*Values are in: EUR (from Europe, East Europe, Japan, Korea and China), CAD (from Canada) or USD (from USA and/or any other country not listed before)

 

CANADA

EXCESS WEIGHT CHARGES

The following is a table of charges for baggage exceeding 23 kg of weight (within 32 kg).

Destination Excess charge*
From Middle East, Jordan, Israel and North Africa 75
to North Africa
75
To Middle East, Jordan and Israel
100
From Europe, East Europe and Japan 85
From Egypt, India, South and Central America 100
To Europe, Est Europe, India, Japan, South and Central America
120
To Egypt 200

EXCESS PIECE CHARGES

The following is a table of charges for for an extra piece of luggage or for a second piece of luggage in economy class.

Number of pieces Excess charge*
2° piece from Europe and East Europe 85
2° piece from/to Israel and Jordan 100
2° piece to Europe, East Europe, South and Central America 120 
3° piece from Israel, Jordan, Middle East, India, South and Central America
200 
3° piece from Europe, East Europe and Japan 240
3° piece to Europe, East Europe, Japan, India, South and Central America 330

OVERSIZE CHARGES

The following is a table of charges for baggage exceeding 158 cm of size, sum of height + width + depth (within 203 cm size, sum of height + width + depth).

Destination Excess charge*
From Middle East, Jordan, Israel, North Africa, Egypt, South and Central America 300
To Middle East, Jordan, Israel, North Africa, Egypt and Japan
360
From Europe, East Europe and Japan 250
To Europe, East Europe 345
To South and Central America
370

*Values are in: EUR (from Europe, East Europe, Japan, Korea and China), CAD (from Canada) or USD (from USA and/or any other country not listed before)

 

LIGHT FARE INFORMATION

Hand baggage that exceeds the permitted weight or size or baggage to be put in the hold is subject to a payment, per direction for the first bag, of a supplement of:

 

  • € 25  for purchases made on the Alitalia website (in the “My Flights” section) and during online check-in, through call centers and authorized travel agents, € 45 per direction at airport ticket desks and check-in desks. For additional baggage to put in the hold, the standard baggage allowance applies.
  • € 50 for intercontinental flights from Europe to US and Canada, US$ 60 from US and Canada to Europe. For additional baggage to put in the hold, the standard baggage allowance applies.
  • It is not possible to purchase baggage online or through call centers at the reduced €25 fare for flights operated by other carriers or departing from the following airports: Amsterdam, Belgrade, Corfù, Dubrovnik, Fuerteventura, Geneva, Havana, Ibiza, Menorca, Mykonos, Las Palmas, Olbia, Oran, Palma de Mallorca, Paris Charles de Gaulle, Podgorica, Santorini, Split, Tenerife, Teheran, Tirana, Tunis, Zurich.
  • In case the baggage service is purchased at the airport, an additional charge may be requested as defined by the Airport Handler, which may vary based on the departure airport.
  • The fare also applies to one-way  and round trip flights.
  • The price can vary based on the moment of purchase of the baggage service.

 

*Passengers requiring Special Assistance and holding a Light Fare ticket can purchase checked baggage by calling the dedicated number one day before flight departure.

 

ITEMS PROHIBITED IN THE HOLD

The  following items are not permitted in checked baggage: electronic cigarettes, safety matches, small cigarette lighter (permitted only on one’s person) power banks, and spare lithium ion batteries.

ARE YOU AN EXCLUSIVE CLUB MEMBER?

Discover all the advantages of size, weight and quantity of baggage allowed on the special page of the club you belong to.

Always remember to give your MilleMiglia code during the booking stage or enter it during online check-in.

Size, weight, and quantities on code share flights

For code share flights, the baggage policy of the Partner Carrier operating the flight applies throughout the travel itinerary if entirely operated by the Partner.
For more information on the baggage policy for connecting flights operated by different carriers, please contact the Customer Center.

The baggage policy of the marketing company, whose code is shown on the ticket, applies to all flights to/from the United States.

See the rules of our Partner Carriers:

SkyTeam Partners - Aeroflot, Aerolíneas Argentinas, Aeromexico, Air Europa, Air France, China Airlines, China Eastern, China Southern, CSA Czech Airlines, Delta Air Lines, Kenya Airways, KLM, Korean Air, MEA, Saudia, Tarom, Vietnam Airlines, Xiamen Air

 

Other Partners - Air Baltic, Air CorsicaAir Serbia, Air Seychelles, All Nippon, Azal, Blue Air, Bulgaria Air, Croatia Airlines, Etihad Airways, GOL, Hainan, Kuwait Airlines, Luxair, Montenegro Airlines, Pegasus Airline, Royal Air Maroc, Royal Jordanian, SriLankan, Tap, Uzbekistan Airways, Virgin Australia